Tiny Box Company: Sustaining values amid economic uncertainty

Rachel Watkyn explains the fundamental principles behind the business.

Luke Martin October 01 2024

Founded on the principle that "one person can’t change the world, but together we can all make our own tiny difference", Tiny Box Company has become a leader in sustainable and ethical packaging solutions in the UK.

Launched by Rachel Watkyn after facing her own challenges sourcing sustainable packaging for her fair-trade jewellery business, Tiny Box Company has evolved to provide businesses of all sizes with eco-friendly packaging options.

Today, the company stands out as a one-stop shop for ethically sourced, environmentally responsible packaging, and its core philosophy guides both day-to-day operations and long-term strategy.

A philosophy of collective change

At the heart of Tiny Box Company is the idea that small changes made by many people can lead to significant global impact.

This belief is central to the company’s internal culture and its approach to business decision-making.

"We like to encourage our team to share their ideas, no matter how small, on how we can continually improve our sustainable practices as a company whether that’s what we’re offering our customers or what we can improve upon around the offices," Watkyn explains.

"Together, these efforts add up to help us create a more environmentally friendly company."

Tiny Box has implemented numerous small but meaningful changes over the years, from refining packaging designs to offering customers innovative sustainable solutions.

Watkyn notes that this collaborative approach allows the company to stay agile, responding to both internal insights and evolving market demands.

Addressing the challenges of ethical sourcing

Tiny Box Company’s journey began with the difficulty of sourcing sustainable packaging for Watkyn’s original business, Tiny Difference, a fair-trade jewellery brand.

"When I was looking for sustainable packaging for my jewellery, I struggled to find eco-friendly boxes in smaller quantities suitable for my small business. I didn’t need to order in bulk, nor did I have the space to store it," she recalls.

"This challenge inspired me to create a company that offers sustainable packaging for businesses of all sizes, providing an easy, one-stop solution for all their packaging needs."

Since its inception, Tiny Box Company has focused on making sustainable packaging accessible, regardless of order size, helping small businesses find eco-friendly solutions without needing to buy in bulk.

This flexibility has proven crucial in supporting the company’s mission of promoting sustainability across a wide range of industries.

Educating the market on sustainable packaging

In recent years, consumer demand for sustainability has grown significantly, and Tiny Box Company has been at the forefront of this shift.

Watkyn notes: "Over the past five years, awareness around sustainability has grown significantly. Larger companies are now being driven to adopt sustainable practices due to the influence of smaller businesses prioritising it and increasing public demand for environmentally friendly solutions."

To meet this rising demand, the company "continuously conducts market research," ensuring its packaging solutions align with both industry trends and customer preferences.

Whether it’s staying up to date with the latest colour trends or exploring new materials, Tiny Box positions itself to deliver packaging that is both aesthetically pleasing and environmentally sound.

Ensuring transparency across the supply chain

A key element of Tiny Box Company’s commitment to sustainability is ensuring that the company’s suppliers share its ethical values.

"When we partner with new suppliers, we invest considerable time and effort to ensure their values align with our commitment to ethical and sustainable practices," Watkyn says.

Tiny Box thoroughly vets its supply chain to provide customers with confidence in the sustainability of the products they are purchasing.

From sourcing raw materials to manufacturing processes, Tiny Box is dedicated to upholding high ethical standards.

"We want our customers to have complete confidence in our products, knowing that we've thoroughly vetted our supply chain," Watkyn explains.

"From start to finish, we wanted our packaging to be designed in a way that upholds the standards of ethical and sustainable manufacturing."

Navigating political and economic uncertainty

The UK’s current economic and political climate poses significant challenges for businesses across all sectors, and the packaging industry is no exception.

With the rise of inflation and ongoing uncertainty around government trade policies, Tiny Box Company faces difficulties in forecasting trends and planning for the future.

“Uncertainty is causing customers to hold off on purchases, making it difficult for us to forecast trends or plan ahead," Watkyn admits.

The new government, combined with broader global economic shifts, has left many businesses, including Tiny Box, unsure of what lies ahead.

"We’re unsure how our customers are going to respond, especially since we haven’t got a clear understanding of the new government’s direction. Without their decisions, we’re unable to make ours," emphasises Watkyn.

This hesitation has created what Watkyn refers to as a "collective freeze" among consumers, where businesses are delaying decisions until more clarity is provided.

Despite these uncertainties, Tiny Box is taking proactive steps to support customers during challenging times.

The company is exploring ways to offer more affordable packaging options, especially as budget constraints become more pressing for small businesses.

"In response, we’re researching how we can offer affordable Christmas packaging to support our customers working with smaller budgets," Watkyn says.

Balancing sustainability with economic pressures

As businesses grapple with economic pressures, there is a risk that sustainability could take a backseat in favour of cost-cutting measures.

However, Tiny Box Company remains firmly committed to its sustainability goals.

Watkyn emphasises that being environmentally responsible doesn’t have to come at the expense of affordability.

"While it may seem easy to cut costs by opting for cheaper alternatives, sustainability doesn’t have to be sacrificed," she says.

Tiny Box encourages businesses to find small, impactful ways to maintain sustainable practices, even on tight budgets.

By sourcing new products that balance quality and sustainability, the company ensures that customers do not have to choose between cost-effectiveness and ethical practices.

Looking to the future: challenges and opportunities

Looking ahead, Watkyn acknowledges that one of the key challenges Tiny Box Company faces is keeping up with rapidly shifting customer demands, driven largely by the fast pace of social media trends.

"These trends evolve so quickly that it can be difficult to keep pace," she explains.

However, this challenge also presents an opportunity for growth and innovation.

Tiny Box Company is committed to expanding its product range, offering new, sustainable packaging solutions that meet the evolving needs of its customers.

"By expanding our range, we can provide our customers with fresh, eco-friendly options to enhance their own product offerings, giving them more flexibility and appeal for their customers whilst fitting their brand's aesthetic," says Watkyn.

This not only allows Tiny Box to stay competitive but also supports its mission of promoting sustainability within the packaging industry.

Tiny steps towards significant impact

Despite the challenges posed by economic uncertainty and shifting market dynamics, Tiny Box Company continues to champion sustainable practices in the packaging industry.

By staying true to its founding principles, the company is making a meaningful difference, one small change at a time.

With a focus on collaboration, transparency, and innovation, Tiny Box Company is poised to navigate future challenges while remaining a leader in sustainable packaging solutions.

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