Microscan, a global technology leader in barcoding, machine vision, verification, and lighting solutions, is pleased to announce the launch of new service and support offerings, empowering Microscan’s users to capitalize on their investment in barcode and machine vision technologies. The new offerings will meet the needs of companies who want to ensure best results of automation projects, gain access to guaranteed levels of support and response time from Microscan, and have the ability to grow in-house product expertise wherever required. Microscan’s decades long experiences of solving global application problems – in medical device manufacturing, life sciences, electronics, robotics, factory automation, packaging and labeling and automotive industries, uniquely positions Microscan as a leader in the services field, meeting the growing demand for expertise in the market. Microscan’s subject matter experts are certified by leading associations and certification agencies such as AIA and GS 1, with an extensive knowledge base, and practical, hands-on experiences.
Software, services and solutions director Matt Van Bogart says: “The entire Microscan team is excited to announce the expansion of our Professional Services offerings complementing our barcode readers, machine vision and verification solutions.
“Our clients run mission critical operations and expect the best products and services. Our offerings such as on-site support, application development, validation, training and priority response provide our clients just that – expertise and knowledge through our experienced team of engineers and subject matter experts.”
The newly introduced service offerings are Priority Support Program, Field Service Program, Extended Warranties, Training Services, and Engineering Development Services.